O PAPEL DOS PROFISSIONAIS DE RECURSOS HUMANOS NA UNIVERSIDADE COMPARTILHADO PELOS DIFERENTES STAKEHOLDERS: REVELANDO AS COMPETÊNCIAS DOCENTES

Resumo

Abstract Universities are constituted in generating sources of knowledge whose main role is to form thoughtful and skillful human beings for a qualified professional performance. That requires professors skilled in key competencies and concrete actions by universities in order to develop them. This research aims to analyze the role of the human resources professionals at private higher education institutions in São Paulo State, Brazil, for verifying their contribution to make these institutions more competitive. An exploratory and qualitative research was accomplished. The research was implemented through the Delphi method applied to a sample of eighteen experts in Human Resources. The result showed a prevalence of the traditional and operational functions, a weak strategic performance, a strong concentration of power in the owner's hands and a little sharing of responsibilities among the major university manager (faculty director).